Start Your Road Accident Fund Claim Today

If you’ve been injured in a motor vehicle accident, you may have the right to claim compensation through the Road Accident Fund. Complete the form below and our legal team will review your details to guide you through the next steps.

The RAF Claim Journey

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1. Contact us and schedule a consultation

Your journey begins with contacting our office. From your first call, you’re treated with dignity, care, and prompt attention.

We will schedule a consultation at a time and location that suits you, whether in-person or virtually. We will advise what documents you can have available during our first consult. During this consultation, we’ll gather all the relevant facts, assess your eligibility, and explain your rights and options in plain language.

2. Preparation for Lodgement

At Taylor Ballack & Co., the Preparation for Lodgement stage is a critical phase where precision, urgency, and legal compliance come together. After your initial consultation, we conduct a detailed review of your matter and begin compiling all required documentation, medical records, expert reports, and affidavits. We ensure your claim complies fully with the legal and statutory requirements before lodging it with the Road Accident Fund. The team will be in contact with you regarding all needed information and documentation in order to compile a compliant claim.

The Road Accident Fund Act imposes strict prescription periods — generally, a claim must be lodged within three years from the date of the accident for identified drivers, and two years for unidentified (hit-and-run) vehicles. Once all necessary documents are in place, we ensure that your claim is formally lodged with the RAF within these timeframes to avoid prescription.

Timely lodgement is not only essential to protect your rights, but also to lay the groundwork for litigation should the RAF fail to respond appropriately.

3. Instituting Summons : The Formal Claim Process at Court

If the Road Accident Fund does not settle or make a reasonable offer within 120 days of lodgement, we move to the litigation stage. This involves issuing a summons to protect your rights and progress your matter efficiently. We  move promptly to issue and serve summons in the High Court to preserve your claim and expedite its resolution. This ensures that your case continues without delay and that your constitutional right to access justice is protected at every stage. Your matter is now within the sphere of litigation, where experienced attorneys and advocates handle the legal process strategically.

4. Trial Preparation

When we receive the Fund’s formal response, we begin preparing for trial. We engage in pre-trial meetings with the relevant RAF representatives, finalise pleadings, and apply for a court date through the High Court. All necessary experts and evidence are coordinated during this phase to strengthen your claim.

5. Obtaining A Court Date : Steps to Settlement

We will communicate with you as we prepare for your day at court. We will enlighten you on what is being done and what is to unfold at court. On the court date, we will meet you at court, ensuring you feel informed, prepared, and supported. We carefully review any settlement offers to ensure we cover all aspects of your loss — including future medical care, earnings, and general damages. If no fair offer is made, we proceed to trial.

6. Release of funds

Once your matter is finalised or settled, We will engage with you regarding updates associated with your payment and release of the funds.

7. Finalisation

After the Road Accident Fund has paid the final amounts, we provide you with a clear statement of account, in line with your fee agreement. We ensure payments are made to you and all relevant service providers, including medical experts, advocates, and correspondents. We also issue or manage any medical undertakings provided by the RAF for your ongoing treatment.